Tom Ford Ombré Leather Eau de Parfum 2018 100ML

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Estimated Delivery Time: Expedited Shipping [5–9 days; shipping fees included]
Standard Shipping [10–20 days; free shipping]
Your order is typically packed and dispatched within three business days of placement.
Once your order has shipped, our system will automatically send you a tracking number, allowing you to monitor your package's delivery progress in real time.
You may also visit our website and click the "Track Order" link at the top of the page to check your order's delivery status. Should you encounter any issues, please contact golkaadachi6@hotmail.com or use the online customer service feature located in the bottom right corner of the website for assistance and solutions.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sonnyaerkie@hotmail.com. Please note that returns will need to be sent to the following address: [Insert return address here]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at sonnyaerkie@hotmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14-day cooling-off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method, usually within 10 business days. Please note that it may also take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return request, please contact us at sonnyaerkie@hotmail.com.